Shipping Policy

What are the Shipping and Delivery Policies?

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free shipping on all domestic orders.

Time Taken for Shipping?

It usually takes 3 to 5 working days to ship to the customer.

Do we deliver internationally?

We do not offer worldwide shipping. Free Standard Shipping is not valid on International orders.

For information about customs process:

Please note, we may be subject to various rules and restrictions in relation to some

international deliveries and you may be subject to additional taxes and duties over

which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Return Policy

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive the returned product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged upon receiving, once the customer shares proof of the same, they will be eligible for a full refund and we will bear the 
shipping cost, if any. In any special situation, where the customer wishes to return the product for any reason whatsoever, they will have to bear the 

return shipping cost and their refund eligibility will be communicated to them after the team has checked the products.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

In case of COD orders, the shipping + COD charges are non-refundable.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By visiting this page on our website: https://kerrato.com/contact-us/
• By sending us an email: [email protected]
• By calling us on : +91 982 091 5323